Embark on a transformative learning experience that will elevate your skills and empower you to drive change. Enroll now and gain the tools, techniques, and confidence to master process improvement and make a lasting impact in your organization.
 Process Improvement Mastery Online Course
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Drive organizational success with this comprehensive process improvement course. Led by industry expert Sasha Aganova, you’ll master the skills to analyze, redesign, and optimize business processes through hands-on learning and real-world applications. Gain the tools and techniques to deliver measurable results and become a process improvement hero in your organization.
PRG is proud to have trained students from:


Course Overview
- Comprehensive 5-phase methodology for process improvement initiatives
- Hands-on learning of tools and techniques for process analysis and redesign
- Real-world case studies and exercises to reinforce learning outcomes
- Strategies for effective change management and stakeholder engagement
- Techniques for generating innovative ideas and breakthrough solutions
- Best practices for implementing and sustaining process improvements
Learning Outcomes
01. Mastery
Gain mastery in process improvement methodologies and techniques.
02. Optimization
Develop skills to analyze, redesign, and optimize business processes.
03. Results
Learn to drive change and achieve measurable results in your organization.
04. Toolkit
Acquire a toolkit of practical templates, frameworks, and best practices.
05. Leadership
Enhance your ability to lead and collaborate on process improvement initiatives.
MEET THE COURSE INSTRUCTOR
Sasha Aganova
With over 20 years of experience as a leader in business process modernization, Sasha brings innovative ideas to the intersection of business processes, business design, and cultural transformation. She has worked with diverse companies around the world to improve their ways of operating. Sasha is a frequent presenter and keynote speaker at conferences, sharing her knowledge with the broader community. In addition to her consulting and training work, Sasha teaches the Integrated Systems Design course at the University of Toronto for students about to graduate and enter the workforce ready to hit the ground running as process professionals.

Learn more about Sasha Aganove through her LinkedIn profile

"I appreciated how the course struck the perfect balance between depth and breadth. We covered a wide range of concepts without sacrificing nuance or getting bogged down in minutiae."
Process Specialist

"Excellent job breaking down sophisticated ideas into clear, easily digestible concepts. Even complete novices could follow along without issue"
Training Attendee

"Really insightful and engaging session. Particularly enjoyed the interactive elements to pause and think about subject matter covered. Have taken away nice actionable insights."
Training Session Attendee

"Very good balance between theoretical contents and practical cases, good session, very clearly explained."